Data Controller
- Southwave Entertainment is the data controller responsible for the collection and processing of your personal data.
Information We Collect
- Name, contact details, and booking-related information.
- Payment details (processed securely via third-party payment providers).
- Website usage data, including cookies and analytics.
Legal Basis for Processing
- Performance of a contract.
- Legitimate business interests.
- Consent, where required.
How We Use Your Data
- Process ticket purchases and private bookings.
- Communicate essential event-related information.
- Improve our services, events, and website functionality.
- Comply with legal and regulatory obligations.
Data Sharing
- We do not sell personal data.
- Data may be shared only with trusted third parties such as payment processors, event partners, venues, or regulatory authorities where legally required.
Data Retention
- Personal data will be retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Your Rights
- You have the right to access, correct, erase, or restrict the processing of your personal data.
- You may lodge a complaint with the UK Information Commissioner’s Office (ICO).
Data Security
- We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
Event Disclaimer
- Loud music, flashing lights, and special effects may be used during events.
- Alcohol consumption is voluntary and at the attendee’s own discretion.
- We reserve the right to refuse entry or remove any individual for safety, legal, or behavioral reasons.
